Frequently asked

How EconoPlus works

Members and merchants — the short answers, and only true ones.

For members

Does EconoPlus cost anything?

No. Browsing and membership are free — there is nothing to buy to use an offer.

How do I redeem an offer?

Open the offer, tap Redeem and confirm. The confirmation shows the code — the offer's code, or a unique one made for you — with the Montréal time and a reference. Show that screen at the counter. One use per account per offer; a screenshot is never enough, which protects merchants and keeps offers honest.

What are +Point$ worth?

Points are earned through verified visits and redemptions, and spent in the shop on real certificates. Your wallet shows an honest estimate of what your balance is worth in eligible rewards. Points have no cash value and can't be transferred or sold.

Why does my balance change? Where do I see the details?

Every single change — earned, spent, expired, refunded, adjusted — is a line in your activity timeline in the wallet, each with its reason. Nothing edits your balance silently.

Trust & verification

How are merchants verified?

Every merchant is reviewed by the EconoPlus team before going live: business identity, address, the offer itself and how it's redeemed. Nothing an applicant types publishes itself — an application sits in our review queue until a person approves it, and every offer change afterwards is versioned.

What is the offer-quality promise?

An offer must say exactly what you get, what it costs, where it works and until when — eligibility, exclusions and minimums included. If a redemption goes wrong, report it privately from the offer page; repeated problems flag the merchant for review by our team.

What do you do with my data?

The short version: your browsing and redemption history is yours. Merchants see aggregate numbers, never your identity. The full policy is on the Privacy page.

For merchants

How does my business join?

Apply at econoplus.ca/join — it takes about six minutes. Our team reviews the application within one to two business days, may ask for a detail, and your page goes live with your first offer once everything checks out.

What does it cost a merchant?

During the launch, businesses join with the launch package: $475 CAD for three months — your offer featured on econoplus.ca, a merchant page, your own QR code and poster, and six posts across West Island Community social communities. Details on the Advertise page. Sponsored placements are always labelled as such.

Can my staff verify redemptions without full access?

Yes. Staff accounts run the counter — verifying codes and redemptions — without access to billing, campaign management or analytics. Roles are enforced on the server, not just hidden in the interface.